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How To Wear And Care For Your New Custom Made Orthotics       CustomLab Dres and Active Styles

CustomLab custom made orthotics are manufactured from the highest quality materials available in the foot care industry and are 100% Satisfaction Guaranteed. Our quality assurance program allows us to engineer your custom orthotics according to exacting standards.

Your new orthotics have been manufactured in a manner consistent with your foot impression. Sometimes an orthotic can create a different weight bearing feeling in your shoes. This is perfectly normal and any uncomfortable feeling that you encounter should disappear in time. Your feet are simply adjusting to the realignment resulting from your new foot orthotics.

Wearing Instructions

  1. Initially, you should be wearing your new orthotics for approximately one hour the first day, two hours the second day, three hours the third day, etc. Note: If you do not experience discomfort, continue to wear your orthotics throughout the day. If any painful feelings arise, immediately remove the orthotics from your shoes and try again the next day. If the problems continue to persist, stop wearing the orthotics and contact us. There could have been a problem in the manner you took your foam cast impression.
  2. If you purchased full length orthotics please remove your shoe insole and use it for sizing your orthotics for a perfect fit (trace and cut with sharp scissors). Leave the shoe insoles out when wearing your orthotics.
  3. Always wear socks or stockings to avoid and minimize irritation to the skin.
  4. Your order was based on the shoe gear that you indicated at the time you placed your order. Certain shoes may not accommodate your new custom made orthotics.
  5. On rare occasions your custom made orthotics may make unusual noises such as "squeaks". This is a result of the orthotic materials rubbing against your shoe material. We suggest that you try sprinkling talcum or baby powder into your shoes to reduce the friction between these two materials. After sprinkling the powder, place your orthotics back into your shoes.
  6. Should your new custom made orthotics start to wear or appear to be breaking down over time, DO NOT try to correct the problem yourself. This could potentially cause improper function and void any implied or other warranties. All adjustments to your orthotics must be by the manufacturer.

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